Serene,
That was my experience and we have not implemented it still after 14 months. I have 11 days before my interface expires. I guess that it will only work if it is on my server and putting it on the server could bring everything to a screeching halt. How difficult was it for you to implement? And how is it working now. I feel that I've thrown a lot of money down the toilet. If it would work, I wouldn't mind the annual fee but to date, I'm nowhere with it.
Nancy