It may be the permissions on the database files in the AC folder.
Have you contacted support? Is that Mike and Dustin? I would recommend talking to another tech.
What are your alternatives? Practice Fusion? AC in the cloud? May still be worth having an IT backup person.
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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