One feature we have always wanted from AC was a way to reconcile tests within the program. This is a big hole in the program, and most of us do not even use the Orders section for this. It is incredibly cumbersome to try and reconcile through Orders. All they really needed to fix was a way to reconcile the orders WHEN tests come in. As it is now, you have to manually reconcile all the orders, which takes some much time that it isn't worth doing. (Please AC, fix this problem, we've been asking for YEARS!). Many of our practices have (yet another) work-around. We print all the orders and put them in a notebook. The staff goes through every few days, and if a patient has not followed up, they make a reminder call.

I'm wondering if others can share any better ways. We are mostly paperless, and this is one more area of printing I want to bring to an end. Is there a way to establish a new box in Updox (like the archive, trash, etc?) We could save and process our reconciling in there if that were possible. Please help me out if there is a better way, and AC reps, tell me if you plan to ever fix this problem.


Chris
Living the Dream in Alaska