We are going through Availity clearing house. When we initially talked with AC about using Availity, we were told there would not be any problem. Since then, we have tried to submit test claims to them in every format and so far none have been accepted. We don't know what to do. We are going to be in a financial bind soon if we can't get this figured out. Tech people have all been busy and we can not get anyone to answer our calls or chats.
Any suggestions? I thought the 5010 was a standard format that everyone used.
