Hi Dr Carcamo,
I have checked with a few of out Tier II techs on why you are missing the "Map AC Users" option under admin. Updox might not have you selected as the account holder, despite you actually being the account owner. I am currently reaching out to Updox to see if someone can get in contact with you to resolve the issue for you (this might just be a change on their end they have to make, but I want to verify with them first). If you want to email me directly, my email address is mdabeck@amazingcharts.com and I can follow up with you directly, or we can continue here. Whatever is easier for you.
Wayne: You are correct about the auth service needing to be running for AC and Updox to talk to each other. In a normal circumstance, the auth service should be set to start automatically. It should not normally need to be started by the user, which is why it was not included in the video.
