Hello Gerardo,
Sorry to hear about your integration problems. I hope that you and others find the following helpful.
We were gnashing our teeth about finding new billing software a while back, and after a lot of investigation and demonstrations, selected EZ Claim Premier, with ZirMed for claims clearinghouse. We have been happy with this combination. It sounds like it has a lot more integration than what you have been unfortunate to experience.
We do not need to do "double entry" of the insurance information. Name, demographics, insurance information, ICD-9 and CPT codes simply flow from Amazing Charts into EZ Claim via the transfer process at the end of the day. No need to enter that information twice, which is a big time savings. The only thing which I recall that does not flow is the method by which someone paid a deductible or co-pay for example (cash, checks, visa, MasterCard), but I am told by the folks at Amazing Charts that they do not even export that into their own billing software.
Posting of payment flows back from ZirMed to EZ Claim for simple posting. (We do not manually enter payment information such as an payments from EZ Claim back into Amazing Charts. The balance of coarse then grows in Amazing Charts, but we ignore it, using EZ Claim for billing functions.) EZ claim has a button that you can click, which checks on insurance eligibility once the patient is registered in Amazing Charts and at least one of day information transfer has occurred.
One caveat is that I don't know whether or not EZ Claim Premier is considered a full "practice management software", or simply a really good "billing software". I think the difference is basically the various reports that a practice management software can generate. While looking into these various programs, we decided that the day to day functionality and integration was much more important than the ability to generate reports which I probably would not have time to look at any way!
I recall being told that about 1000 users of Amazing Charts use EZ Claim for billing software. I have no financial interest in either company, only an interest in seeing colleagues succeed, in the Three Musketeers philosophy of "All for one and one for all", that so many demonstrate here on this users community.
Norm
