Well, thanks Gene and Indy.
Do you really think outsourcing billing in a small family practice makes any sense? Many people say that, but outsourced billing is generally not well received by patients around here, and it leads to a much less flexible approach to loyal patients who have found themselves in financial distress.
We will have new platform announcements this Spring, but the short answer is that practices will have more, and better options starting this year.
Billing has, until recently, been a binary choice. For some billers, that will remain the case. We have been encouraging the RCM companies that our clients use to consider other alternatives.
Part of the cost that RCMs incur is all the friction of calls/messages/etc dealing with coding issues. Based on the feedback from both groups, we are testing a solution that reduces friction, and costs, and puts RCM companies to offer services to practice in somethign more similar to our on-demand model.
If the practice maintains local control, but can focus more on patient care, then having coding dealt with more cost effectively works for everyone.
