So I left work on Friday, and forgot to send the full clinical summary to the patient portal for my patients that day (for MU2 core 7). And of course, I didn't realize my error until early this morning (Wednesday), when I ran the wizard and saw numbers I didn't expect.
So I sent all the summaries for Friday's patients first thing this morning, but the numbers generated by the wizard did not change.
It turns out, the wizard is unable to differentiate between calendar and business days. So even though I sent the reports on the third business days, it registers them as being sent on the fifth day after clinic and doesn't identify the measure as being meet for the patients I saw on Friday.
A chat with product support resulted in the recommendation that I submit this as a feature request. Seems to me that if AC is going to market itself as MU2 certified, the results it gives as to meeting the MU2 standards should be accurate.
I know the only work-around is to ensure that things are done within four calendar days. It's just frustrating.
Thanks for letting me vent.
