We are using answering service Statlinx 914-831-4300 for more than 10 years(Primary care practice). So far we are
happy.
Rate: 39.99 for 50 min of operator's time per month , Everything over 50 min $1 per minute.
We use this service to take patient's calls during off-hours. Secretary just forwards phone line to dedicated mail box and checking in the Morning if there are any messages left. If patient is calling he can select to leave message or talk to operator. If necessary operator will page doctor and connect patient with doctor.