Bert --
Of course. Just to be clear, we, too, get a history by the receptionist, another one by the nurse, and I take the final history. Everyone gets a little different picture, and the result can be very illuminating.
What burns me is the "specialists" and the ER docs checking a box on their EMR that they "read and agree with the history" that was obtained by ancillary staff. I know they don't bother to ask much themselves -- their notes are proof of that.
The ER doc in Dallas most likely didn't really bother with a history AND didn't read what the ancillary staff wrote.