Home Forums Discussions General Discussion handling prescription refills from the Pharmacy

As stated above you have to contact GA to have them make sure it is ready to go. Then you are on a fun journey of which box to click on to make the scripts match. I have figured it out as will your staff. The number of reasons to choose from when you turn down the script is voluminous. I just choose one.

In the PNG below you will see the place in the admin section to allow your MA to write the script for you.

I have spoken with a pharmacist who comes to my practice, and she stated that there is some reason for sending them via paper and not electronically. I basically send out a blast fax each year with my cell phone number, pager number and a message stating I will not refill faxes based on faxes rather than ePrescribe. It is also good to contact them to find out if they do not have ePrescribe. I don't know, I am not big on just refilling scripts without contact with the patient. That is one of the options that is on the refill window: Have patient contact the office.