Bert,

SonicWall is a popular small office firewall which does have VPN capabilities.

Todd,

If you are using Amazing Charts over a VPN, then the problems you speak of can very likely be caused by the slow performance of the VPN. Consider the following very possible scenario:

Many devices do not keep the VPN up all the time. During periods of inactivity, many devices will drop a VPN connection. This means that, when you request information from the remote host again, the devices responsible for the VPN have to renegotiate security, reestablish connections, and all that while the requesting application waits. The requesting application, in this case Amazing Charts, may "time-out" or "hang-up" with such a long unanticipated wait. Remember, AC has no idea you are using a VPN and that it should give things a few more seconds.

My recommendation is to do away with the VPN and use Amazing Charts over an RDP connection.

JamesNT

James Summerlin
My personal site: http://www.dataintegrationsolutions.net
james@dataintegrationsolutions.net