Chris,
Fantastic website!!!!
The only other thought I had and it really depends how you want to direct your workflow. So take my observation for what it is worth from a 50 year old curmudgeon not wanting to expand his practice or take on new patients. However, once you get into the portal of Updox, several paragraphs describing the portal and how you want to work it may be helpful.
If you click "portal" on the Updox workspace, then click on "portal profile", then on "about us" tab, you can put in some information on the ground rules for using the portal. Such as how to message the practice or receive messages from practice. Only non-emergent messages, so forth and so on.
I think this increases the messaging to and fro the office and cuts down on phone traffic and voice mail.
Instead of using the Updox schedule for patients to fill out, I have found that having the Lytec schedule, Updox worksite to manage the portal traffic, and AC at my nurses fingertips, and using only one employee (HER) to manage the intersecting 3 apps has been a tremendous boon to efficiency.
Like I said, this is from a guy who is
trying to slow down and work smarter. The emphasis on
try.
