It can be very frustrating waiting for some things that seem so simple. In the many years I have been using AC, I have seen great solutions to problems I didn't know existed and problems that are extremely aggravating go untouched (spelling.)
It can be very frustrating when the answers seem obvious but they are not activated upon but eventually things will change. Having used a Cerner system for years, I learned to accept things the AC community would not begin to entertain. I'm sure Centricity and Epic are equally as flawed. Only it's a lot easier to workarounds in the AC system
Using a local IM system is one way to notify the staff. There are a number of them out there. We use BorgChat, which is somewhat archaic but it works. It allows us to interact from the rooms to the front desk and lab easily.
