Peter,
If you haven't already resolved the issue, I believe if you are getting that NPI error you need to edit your (or at least the prescriber) user profile... enter your NPI # in the field.
I had received an email from AC about this on Oct 23... it reads:
"ACTION MAY BE REQUIRED, PLEASE READ BELOW.
Over the course of the next few weeks, we will be switching our e-Prescribing service over to the 10.6 NCPDP SCRIPT CMS standard per the Medicare Modernization Act of 2003 (MMA). Our e-Prescribing vendor New Crop and SureScripts will do this in the background. It should not affect your workflow.
Version 10.6 is a compatible update of the adopted NCPDP SCRIPT Version 8.1 for Medicare e-prescribing transactions. To be in compliance, every prescriber registered with New Crop is required to have the NPI information in their Amazing Charts User Account match the information listed at the NPI registry. This includes an exact match of your first and last name as it appears on the registry.
Please check your User Account by accessing the Admin Options and then clicking on the User Account & Security button.
You may check your CMS NPI number and naming information here.
If you need further assistance, please ether call Guardian Support at (866) 382-5932 or click here to chat with a live representative.
Thank you,
The Team at Amazing Charts"
