Just got Charter phone services. Was busy moving last weekend. Closed friday noon and opened monday noon. They are cable company providing phone services with their own network. Amazing people. I wanted this on monday- Presidents day. They did it. Shame on those ....zon company the telephone company with 100 yr experience from Ma Bell. They would not release the number till so and so date. But upon insistence, they relented.
Charter sent an experienced project manager from a town 75 miles away to ensure smooth transition. He said in the end it is a kind of VOIP though the customer service people said otherwise. But it does not go on regular internet.
Working out fine. Faxes are going in and coming in fine. Best of all, this is 50% cost of what I was paying before for same set of services (still have not received the first bill yet. There will be installation fee of $50 per line and $100 for internet, I believe). UNLIMITED CALLS. No need to merge all outgoing faxes to pharmacies. Ring 1 at a time. No care there.
I would recommend this any AC user, take the plunge into the world of cable companies providing phone and fax services, save a bundle (till they catch up with phone companies I guess or till the phone companies like baby bells lowers their price. ....zon would not agree to match the price when I informed of competitor's price).