was it perfect? no.
but for what it was, namely simple and instant access to all the progress notes from the office, it was really invaluable when on call, weekend hospital rounding, etc.
i'm still mourning the fact that after we upgraded to the new version of AC yesterday, the iphone app will no longer sync.
when i asked technical support about it, they mentioned the app had been phased out at the beginning of the year. they claimed it was because they couldn't get anyone to update it to iOS 6.
ironically, I've procrastinated upgrading to iOS 6 on my iphone 4s because of the whole maps fiasco. did it stop working for everyone else a while ago?
after scouring these boards, i couldn't really find much comment on it, except 1 post alluding to maybe this was a way of pushing people toward AC on the cloud.
THIS IS MY FIRST MAJOR DISAPPOINTMENT WITH AMAZING CHARTS.
I've been happy to brag about AC to anyone who'd listen about the cost and basic functionality. but, i kid you not, as a consultant, I've had a lot other ehr users admiring just how quickly i could just bring up the last progress note, especially during some impromptu run in with a referring doctor, or getting information about a particularly complicated patient during a weekend consult.
it's mostly disappointing because it must really be an easy upgrade to make. from what i can tell, i think it's just because of the SQL server update and database restructuring needed by the new AC version that the iphone app can no longer talk to it. (ironically, the "iphone interface" is still active. when you click on the "repair" button, you get a lengthy error message alluding to incompatibility with the database).
the UNNERVING thing, though, is the implication by some that this was by design to push users into moving to the cloud-based server. by phasing out the app, it feels like blackmail... and the first time i feel less a part of a grass-roots community and alternative to the big-name ehr providers, and more like a chump.
we are very happy with our current server-based system, and have no intention of moving to a cloud based system (especially given complaints that in addition to the added fee for the cloud, there is a substantial monthly cost in upgrading to a very high speed data line for internet).
i also understand that LogMeIn could get me what i need as well, but when i'm trying to get through busy rounds or on the phone with the ED, i don't need access to a virtual desktop... i just want the note.
PLEASE BRING THE APP BACK. PLEASE. DON'T ABUSE THE TRUST OF YOUR LOYAL USERS.
(say it ain't so, jonathan....)
