I am planning to respond to this later in between patients, but I want to say I am very interested in how these processes work. I hope many log in to share their strategies. If we learn from each other, and what is really possible with workflow, we may all be able to improve efficiency. I get several refill requests per day for which I must respond. I used to have a goal to only refill at appointments, but practically speaking, I have never been able to make this work. The above gives me new hope. I worked at an office as a resident where a sign was posted that refills would only be given in the office. I know other doctors that spend hours every day on these kinds of tasks. It is minimal for me, as I used NewCrop, but an improvement would be welcomed.