Here's my promised follow-up report on this notoriously hijacked thread. After a week on Ringadoc, I'm canceling my previous answering service of 13 yrs. I've had no significant problems with Ringadoc. Urgent calls get through with better documentation. Non-urgent calls are logged and reviewed each am by my staff. No patient complaints about talking to a robot vs a live, highly skilled, trained professional answering service person. Ringadoc staff seem motivated and helpful. I feel that this is a work-in-progress that is perfectly good now, but will get even better over time with appropriate physician feedback.
For disclosure purposes, I have no monetary relationship with Ringadoc, other than owing them $49 a month after my first free month, but would readily accept a paid consulting position for the right figure.
Dave
FP
Still slugging it out in NW WA.
