Just tried to get answer from AC support but their answer sounded bogus. I haven't really used orders for inhouse labs-- we just manually input labs like Strep test and U/A in the Plan or Assessment section and send the chart to the MA. The MA puts in the result and sends chart back to Provider.
I am trying to transition to using the orders section but cannot figure out the flow-- when I send a order, it sends a msg to the MA but does not send the chart. When the MA marks the order as complete and sends it back, again it comes in as msg and there is no update of the order or result in the patient's chart. Can someone please explain how orders work for INHOUSE LABS? (I don't want to use it for outgoing labs at all).
I need to start using it for Strep test for MU.
