I wish I could clone Yuri, my MA that takes vital signs and gets patients situated in the exam rooms. I could make a fortune. She basically takes care of patient accounts, so she reviews all the billing and payments for every patient before they come to the office, and has a great way of talking about it without scaring patients from the practice. Kind of a gentle confrontation, and best part is that I don't have to do it.
Wendell, are you using a PM now, is it interfaced? You've given me an idea for another thread.
