I asked the same question earlier this week to AC. This is the response that I received:

Although version 6.5 is in its released phase we are organizing our time by doing a staggered upgrade system. This means you will need to wait to receive an email stating it is your turn to setup an appointment. The email you received today with the newsletter will describe that in a little more detail but unless you received an alternate email with confirmation to make an appointment we cannot get you on 6.5 just yet.

Please resource this link for more info: http://amazingcharts.com/index.php?...g_Scoop_Spring_2013&utm_medium=email

From what I can tell, they have to help you with the download as the upgrade.

It is very frustrating because this was mentioned almost 2 years ago at the User's Conference.

Rick
Pittsburgh, PA