Tobin, if we email Updox support, what is the time frame for someone to review the email and respond? I for one find the new email process very cumbersome as far as trying to fill out all the required information. I of course realize that this information can be helpful to UPDOX, but there should be a way to streamline it for paid subscribers. By the time I get to the point to where I have to figure out what category my complaint fits in, I am about ready to blow a fuse some days. It frequently takes longer to register than it does to type in the problem. I do want to compliment Charlie and Meg because they are great to work with.
