We also write off the debt and decide on keeping the patient over how it accumulated.
While this may turn into a horror stories thread, sorry, I remember an elderly lady who thought that she would save money by not paying for her Mutual of Omaha supplement to Medicare. It took us 4 Remicade infusions to realize the 20% wasn't going to be collected. Even worse, she didn't tell her husband until after he had an MI, 4 CABGs and a prolonged hospital stay. So the hospital probably owns their home. She is still a patient and I'm sure we are in the black now with her account.
It surprises me after 23 years how many new ways we can get into trouble on getting paid.
