We are in the process of setting up provider schedules in AC in anticipation of utilizing Updox to send out appt reminders. So far, have found the scheduling set up in AC to be nothing short of frustrating. The biggest issue is scheduling one day to not have an break which AC keeps trying to schedule. I put in start time of noon, end time of 6pm; and set the break that automatically pops up to OFF. But when I go to the schedule after it saves everything, there is a random time showing a 60 minute break! The first time was at 3pm; when I re-set the schedule, it changed to 2pm with the same 60 minute break! Even when I go into the "block/unblock" tab and remove the break, it remains. Anyone out there with some elucidation into this?
