I needed to get in an extra post before Bruce Dickinson or Ozzie Osborn had their way with me anyway, so this looked like a good place to chime in.
Roy,
The repair of mispells works fairly well as I have done so a number of times. Unfortunately someone always seems to put more of them in. I am trying to wittle down the number of BC/BS plans we have in the demo section.
And yes we totally agree with you that being able to switch back and forth between making an appointment or taking a message without lossing one or the other would be a HUGH improvement!!! These days I put people on hold or try to force them to finish the thought before I move on. But switching back and forth really is how our offices and our lives work and it would be wonderful if the program would be able to keep up with this.
Many of us have asked to be able to have more than one patient open as well. Many times I am talking to a parent as they naturally bounce back and forth between kids but the system only allows for one at a time.
