Hi,

We have been using TotalMD (the software, not the cloud version) for 1 year. I don't think it's that great but I have nothing to compare it with. The integration with AC does work, but it took awhile to understand all of its idiosyncrasies (there's a "link" program that has to be on on one of the computers; it's temperamental and we have to restart it about once a week). Now that I understand all the little things have to be in place for the link to run smoothly, it works for us. I'm just starting to use TotalMD with RealMed for electronic claims, and I do like the results - billing workload probably has been cut in half.

TotalMD's support is mostly good. The phone support doesn't always know what to do, but if I email the sales guy (maybe he one of the owners?) he will try to help me.

So I'm not sure I would vote for it since it took so long to really get it going. We thought about switching to another one but the thought of possibly going through the learning process again was too daunting.

Serene
Office Manager
General Pediatrics
Houston, Texas