Yes, Tim, you can do this. When I first started fiddling with Updox it was very confusing. Once you get the hang of it and get it set up, it's very easy. Start with basic document management and get that sorted out. The key function of Updox is taking faxes and getting them into AC. Everything else is grave. Have you got a fax number to send documents to Updox? If so then send a test fax of a patient document, open Updox and find the document. In the upper right corner of the Updox screen you should see two green dots beside "Updox Status" and "AC Connector Status". If these are green (not red)--Updox is working.

Beside your document click "Send item". This brings up a new window. Then you need to identify the patient to whom the document belongs. Specify the type of document (lab, xray, etc). Then you'll see the "Send to EHR" button. Click and you're document will zip off to AC. My medical assistant processes dozens of documents via Updox in a few minutes. I don't bother using the editing tools within Updox (though they are terrific)--she just prints out things I need to sign. It's quicker for me that way.


John Howland, M.D.
Family doc, Massachusetts