To all:
I do the IT work for an office that has 5 providers, 2 Front Desk, 2 Techs, 1 nurse, 1 office manager and 1 billing person each day (most of the staff is part-time but there are ALWAYS these jobs filled each day). We have 2 servers, (AC and LYTEC) with 5000 patients, 20 PCs/Laptop, wireless and wired and 5 printers, all spred out through 6 areas and 10 exam rooms. We also employ UpDox and have VPN setup for electronics receiving of labs.
I know a lot of the providers/spouses here on the UB do their own IT work, I was just wondering what you feel is the average amount of hours you spend on IT work each week.
The owner/provider of the practice sometimes questions why I have so many hours on my bill and I just wanted some idea of what the average time you feel an IT person should spend.
Thank you for any feedback you can offer me.
Brian
On top of the normal IT stuff, I also do all the reports for MU
