I didn't. I told them that I needed to cancel because of the hurricane and that was it. Actually, I was surprised. I expected to be slapped in the face.

Apparently United has stated they will not charge a fee to reschedule up to a year, I figured AA was following suit, but didn't question it.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them