I provide tech services for 2 organizations that use Amazing Charts. At both locations, there is an ongoing issue where Amazing Charts will suddently forget where the Amazing Charts XML file is that points to the database. It usually happens first thing in the morning, but some people have said they closed out of amazing charts and then the next time it opened AC was looking for the XML file.
I have talked with support about it, and they believe it has something to do with the fact that it is a domain environment. Are other organizations not using domains? Generally speaking, when you have a centralized network, a domain is the ideal choice. Workgroups are not ment for centralized networking.
