Hi everyone,

Just wondering what you guys/gals are doing for an answering service. We had been using USA Mobility, but they are dropping their live operators.

We are a 1 1/2 provider practice, outpatient only. We do not get many calls through the after hours answering service. We have a message on the office voicemail, with the answering service #, with instructions to call for emergency only. This # currently is answered by a live operator, who sends a text message to my pager.

There is one remaining local answering service, with live operators, but they are fairly expensive.

I know options range from "Go to the ER" on voicemail, to leaving your cellphone # on voicemail, to totally automated systems, etc. What are you using?

Thanks. Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md