Home Forums Discussions General Discussion Office Ally

Full Disclosure: I am employed for Professional Data Management, Inc. which is a Medical Billing Company as its software developer and IT support.

The reason, I'll venture, that Office Ally is not on their list is because of how limited OA is. We considered using OA years ago and immediately dismissed the idea. The first issue is OA doesn't cover enough carriers in our area. And for far too many carriers, OA does not offer Electronic Remittance Advice and there are other features OA didn't have at the time, such as onsite customer service and advanced reporting.

For those of you using OA, ask how many payments you are having to manually post. You may be using up that $150 that Gateway charges in raw labor, and then some.

Without the ability to auto-post electronic remittance advice, we simply would not be able to function. The picture below is a report from our Auto Payment Posting program, which I wrote, that shows how many transactions (insurance payments, adjustments, etc.) are posted automatically requiring no human intervention (Good Transactions) as opposed to the ones that must be manually posted (Bad Transactions).



JamesNT