JimP:
Sorry, but I'm still not clear on one question:
If you type in the whole note by hand, and then save the note, does it save okay?
Because it sounds like Amazing Charts is just not saving your notes for some reason.
All of the items which you are successfully "saving" are items which will you can change in your patient record without saving a note.
In other words, you can open a patient's chart and add ICD-9 diagnoses, Medications, and Vaccinations, then close it without saving, and those items will remain in the patient's Summary Sheet.
It makes me think the file is just not being saved at all. As you say you are new to AC, I will assume that you have never successfully saved a chart and point out that you have to do the following to save:
1. Patient Record: Click "Sign Chart" at the bottom right-hand corner. The Coding/Signing page will appear.
2. Coding/Signing Page: Click "Sign It". You may get some message boxes. If you click properly, a window will appear telling you that your note is being saved, and there will be a progress bar, and then it will tell you the file was successfully saved, and your records will be updated.
