Alan - thanks for waiting! We get there, even though it sometime takes a (long) while.
Sandeep - yep, exactly the problem with SaaS models as they are currently designed: if the Internet goes down, you are screwed. This is especially an issue for medical practices with patients waiting to be seen (and more flowing in) - and is true for any EHR that is cloud based, (e.g., Amazing Charts in the Cloud, Practice Fusion, Allscripts MyWay, etc).
Which is why this is phase I of our SaaSy concept. Phase II of SaaSy is being designed to include your data both locally and in the cloud, so if there is an Internet outage when there are a dozen patients in your waiting room, all is well and you'll still get home for dinner.