If you click "Print instructions (summary)" in the most recent encounter screen, then print the CCD (and the plan) then it should count. You must print the CCD but need not save or sign it (or the plan). Actually, you can just "preview" it and not actually print it to have it counted.
If you do so and then look at the wizard within the most recent encounter, you should see #13 go from red to green (it does for me).
Originally Posted by tampabrock
does the CHART have to actually be signed BEFORE the clinical summary is printed, to be counted?
Perhaps this is the issue. If you do not complete an encounter (by signing the chart) it will NOT be counted at all towards meaningful use. Charts sitting in a message box are not counted. I don't think there is any way to print the clinical summary AFTER the chart is signed and have it count towards MU; at that point it is not associated with any encounter. Does that address your issue?

Jon
GI
Baltimore

Reduce needless clicks!