I'm not sure since I dont' have it yet, but i dont think so. The choices I was examining were Practicom and Updox. They have different uses with some overlap.
Practicom seems geared to be more of what you would think of as a "patient portal" and PHR by design. That's whey they emphasis uploading the CCR. Uploading the CCR is not at important to us as it is to many (at least right now) since we don't do medicare/medicaid so we arent' eligible for MU. Its only of interest to us if it give me a specific advantage. Increased revenue? Increased number of patients? Smoother operations? etc. Their system can be very good for sending the CCR. One problem though, is with the lab results. It will send downloaded labs results from Labcorp automatically, but there is a difficulty with Quest (or so I was told). They have a manual workaround, but I was not informed of when they expected to resolve the problem with reading the Quest results from AC (if ever). But when it does read the lab results, it does not read any note that the doctor added that explains the significance of said results. This must be sent manually to the PHR. It doesn't sound like its hard to do, just another step.
Updox seems to be a system that started out as an interet fax and then a way to manage your faxes with your EMR. So you an manage all of your incoming faxes through Updox, and route them to the provider/import them to a patient's chart quickly. The patient portal appears to be an afterthought. It provides secure messaging. That seems about it. Reportedly, it can make life much easier in a doctors office. They claim appointment requests, but that is just another secure message. Alicia at Practicom said that the upcoming upgrade in Practicom would have a patient scheduler and I believe it would be sync'd with AC's. I believe the software is in beta test.
