@James (Unrelated to Post)
My Internet was down for 3 days once last year. Just this week it was down half of Wednesday down to Thursday afternoon. Must've been a blow switch or something because we have a new IP now. It was also terribly slow with pings in the thousands to nearby LA servers. Had to update the MX Records and DNS. It's back to normal now though.

Most IPs are pretty bad here. I have a hard time finding an ISP with decent reviews. I have Verizon in some places, Time Warner in others. Wish I could get FiOS. That seems promising. It's sort of a monopoly when it comes to Internet Service Providers.

I'm contemplating moving to a dedicated T-1 with some fast, cheap secondary service. But all of the neighboring offices are also complaining of unreliable/slow internet. So we might just get together and get a DS3/T3 line, maybe VoIP along with it as well. We get that nice SLA and good speed.