I suppose I am missing something here. I just recently had my electronic refill request function turned on. Yesterday morning, on the main screen, there were 15 requests in black numbers. I completed those but there was still a "15" there. Several times throughout the day I would check again and there would be a few more new ones when I clicked on that same "15" ( the ones I had done earlier were not on the loaded screen). This morning I come in and that same "15" is still there but, when I load the page, there are no refills there. I have "refreshed" the screen numerous times but nothing changes. What am I doing wrong and why would I have no refills this morning (I ALWAYS had faxed refills every morning)?