Great article. Don't know where you found it. It is weird, because it talks about VSS, but then it goes on to talk about how using other Microsoft software makes it better. It also states that restores have to be done manually. I also don't see any articles on Exchange, Oracle or SharePoint.
Maybe they have separate articles. From my research, iBackup seems to have better database backup as they are separate download files and are designated agents to back up the open files. Interesting.
