This is written in response to the following question and response:
Originally Posted by Dr_AJ
Here is my dilemma:it appears to me that the doctor needs to be the person triaging the faxes in Updox- coz that is the only place where I can put signature, comments, date stamp etc. Once it is imported into AC, it can't be marked up....am I correct?...I want my MA to be able to go thru' the faxes, assign them to the relevant patient and THEN send them to me to sign/markup. A.J.

Originally Posted by SOLODOCMOM
The staff imports patient-related faxes into AC which then goes into their charts. I review my inbox and send orders to the staff. These comments are attached to the import. You could also have the staff import letters into AC, your personal faxes to your email, and testing can be left in Updox for you to review/respond and send to patient through the portal and import it into their charts at the same time.
There are many variations. I have tried a few different combos. When I am not in the office but still want to keep up with my mail, I do have them leave it in Updox because it is quicker for me, rather than going into AC through my VPN.

No, the doc does not need to be the one who triages documents, though you can be, if you prefer. I generally let the staff sort through them first. You can "sign off" and "mark up" either in Updox or in AC, but the process is a bit different in each. You can use the signature stamp in Updox to sign-off a document, but that seems pointless to me. In AC, the sign-off is not a signature or initials that you see on the document; it is an electronic sign-off that automatically occurs when you "sign-off" in AC, and is recorded there. By the same token, "mark ups" can be done in Updox or AC. In AC, they are not seen on the document itself; they are recorded as "comments" which you can add in the sign-off window of AC. It might sound complicated, but if you try it you will see that is not.

Jon
GI
Baltimore

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