I do that too Leslie.
pt's are pleasantly freaked out when they leave the exam room and my staff has an apt date all set up for their bone-dens and mammo. They are like "we were just talking about that a few minutes ago, and you have it all set up? Wow!!"
what's even more freaky to them is when I use the IPMessenger application to request my staff to get me something. Let's say the pt and I are discussing a CT report which I don't yet have. I message the staff to obtain it asap. A few minutes later, my staffer walks into the exam room with that report in hand. The pt looks at the staff, looks at me incredrulously, then looks at my staffer again and says "how did you know to get that?" We smile and say "magic..."
