Here is an update from tech support:
"As for the OnCall app, we are familiar with the fact that it sometimes will not update the database. This has been brought to developments attention and Tier II have suggested an option that would be added to the OnCall app to clear the database and then sync to update instead of trying to overwrite the previous database that was synced. This is being worked on and I have not been updated on the status of that but you and other client?s concerns have been duly noted. "
I guess that will be better than having to complete delete the app and then reload app and all of the data everytime.
