When I first moved to AC I thought this was a bad thing too...not being able to open two charts at once. Now it does not bother me at all. In fact I prefer it. If a family member I also see is in the room with the patient I am currently seeing and they start asking me things about themselves, I can very politely tell them that I cannot access their chart until I finish with the current patient. I may then ask them to go to the front desk and ask Ann their question. She can then triage and see if it is something that they need to be seen for and tells them that and then has the back office person set them up in another room with another superbill....e.g. another charge. I despise the "two-fers". If it is a simple question that she can answer then I can finish with the current patient and move on.
