We took the dive and upgraded last week. Everyone who has little involvement in driving this integration got up easily. Unfortunately, I have been having the most trouble.
AC techs spent 3-4 hours but couldn't get mine up and working. They stated it is a windows 1720 error... an error with the windows installer. They tried windows installer fix it programs, a different user, other stuff, not sure....They were unsuccessful and said I should ask my IT guy.
IT guy unfortunately after 1.5 hours was stumped as well. States it may be a registry issue and he doesn't want to or can't fix it that way. He wants to reinstall my whole system and I will lose some of my other software (most importantly my PM one that "requires" company personal at a cost of ~$400 to come reinstall). Obviously not enthusiastic about this idea.
However, I am stuck. I have been using a laptop, transferred my short keys, BUT NOT my dragon....its taking forever to document. REALLY want my computer back and working.
Any thoughts or expert advice would be appreciated.
Thanks
Neil
