This has become a trend recently. I have had a run of people wanting to record the appointment for whatever reason. "Wife/Husband wants to make sure I tell him/her everything...." With iphones and other smartphones, everyone has a recorder these days. My surgical colleague spoke about a patient who turned his phone recorder on during surgery to verbally 'catch' any screw-ups, if it happened. Today, I had a patient recording an appointment for his 90 year old mom with multiple medical problems becoming weak, after taking statins, which he had objected to when her PCP started her on it. The other day I had a woman with 'Chronic Lyme's disease' who became very upset because I would not let her record. Many a times, we discuss a lot of hypothetical differentials which are not mentioned in our notes. These appointments if verbally transcribed can be misconstrued in the wrong context.
How are you folks dealing with this issue?
I plan to insert a line in the office policies document that the patient signs to state that 'all recording devices are strictly prohibited'.
Last edited by Zak; 01/06/2012 3:38 PM.
