I would be glad to remote into your computer to see if I can help.
First, go to your TSP. Turn it off. Press down on the sheet feeder (round button inside the inset). Turn on the TSP while holding it down and wait for it to feed out config. It will print out once, wait five seconds, then print out the rest. Cut in half, copy, scan and email to me.
(If you already know all this, I apologize). It may be helpful.
