I agree completely Leslie and I've told patients the same, write your congressperson. I know one that has actually written a letter, but I am certain most don't. It's human nature to complain and do nothing about it.
I would be curious which features of the MU data collection is taking so much time away from your encounters, and which features remove your eye contact. Those are VERY important parts of the doctor/patient exchange. I found that challenging at first, but I've been able to assign some of these tasks to my staff. By dividing the work load, we've been able to retake control of my office visit (which at first felt completely in the control of MU data collection).
