I hate to say it, but you chose to do the MU. Don't take it the wrong way, but it does hinder patient care.
I don't think Tech Support will know a lot about MU. It is more clinical. Jon built it into the program, but that's it.
David, I think that is where the "automatic" I spent 60 minutes with the patient of which > 50% was spent on management and counseling. I think you can charge for a certain length visit if it is documenting patient stuff, but I don't see how you can charge for checking off boxes.