Yes, Wendell, it was hell. Every time one crashed, which was about eight times per day, I had to run to the server and reset it, kind of alike Amazing Utilities. But, all of the programs had to be closed first.
That's not all. When they closed, they always remained in memory, and you had to use Task Manager to delete it. Then...those were the days of XP Pro Fast User Switching (now available but we don't use it much). So, when it told you it couldn't reset, you had to find the computer that had two people logged on, switch to the other user, shut AC, shut it down in Task Manager, and done. Ready for the next crash.
It was kind of like a pit stop. We had it down to just under two minutes.
I must have called Jon 25 times. He kept trying to fix it. (those were the days when Jon was the developer, support tech and board admin -- he had to administer Wendell and me). He kept telling me, "Don't worry, one other office has the same issue."
